GAD - Greenwich Association of Disabled People

Microsoft Windows 10 Phone Scam


With the release of Microsoft Windows 10 on 29th July 2015, Royal Greenwich Trading Standards are warning residents that if you, or anyone you know, is contacted by someone claiming to be from Microsoft and asks for payment to upgrade or payment for support for Windows 10, then IT IS A SCAM.


Microsoft announced at the launch that current users of Windows 7, Windows 8.1 and Windows Phone 8.1 will be able to upgrade to the new operating system for free as long as they do so within one year of the Windows 10 launch (until 29th July 2016).


Once you install the upgrade, it's permanent.


How do I get my free upgrade?


You can do one of two things:


  • Buy a new device with Windows 10 already on it, or a new Windows 8.1 device and upgrade it to Windows 10 for free, or


  • Upgrade your existing Windows 7 or Windows 8 / 8.1 PC for free.


Not every device will run every feature of Windows 10.  Make sure that you check with your manufacturer before purchasing.


More information with ‘frequently asked questions’ about Windows 10 is on the Microsoft website at: